Nearly half of consumers (45%) would rather return an item directly to the store to avoid dealing with return shipping.
October 1, 2021 0Middle East Logistics News
… parcelLab study.
“Brands and shipping carriers alike took last … they’re worried about shipping delays, and another 42% … help retailers communicate effectively during shipping, delivery and returns. We … avoid dealing with return shipping.
26% of customers want …
Nearly half of consumers (45%) would rather return an item directly to the store to avoid dealing with return shipping.